我们本周日遇到,单独用户访问,OWA失败,情况。
现象:
如下图,用户无法访问OWA,用户访问Outlook是长时间无响应,用户Outlook中,寄件夹邮件无法送出。
处理方法:
迁移用户邮箱到新的DB,用户收发邮件恢复正常,用户OWA恢复正常。
请教:
我们核查了用户异常时,发现服务器报警日志。
我们希望,多方协助核查此日志,看看是否可以找到Mailbox / DB异常原因,修复和避免、类似情况重复发生。
用户无法访问邮箱时,服务器警告日志:
日志名称: Application
来源: MSExchange Mailbox Replication
日期: 2016/8/20 17:29:30
事件 ID: 1006
任务类别: Service
级别: 警告
关键字: 经典
用户: 暂缺
计算机: ITC-EX2010-02.itc.inventec
描述:
Microsoft Exchange 邮箱复制服务无法处理邮箱数据库中的作业。
数据库: ITC-PRES-FG01
错误: MapiExceptionMaxThreadsPerMdbExceeded: Unable to open message store. (hr=0x80004005, ec=2700)
Diagnostic context:
......
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=232]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=226][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=232]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=226][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=232]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=226][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=232]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=226][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=232]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=226][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 47388
Lid: 50035
Lid: 64625 StoreEc: 0xA8C
Lid: 50128
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropLogon [254]
Lid: 52223 dwParam: 0x33
Lid: 60415 dwParam: 0x32
Lid: 46079 StoreEc: 0xA8C
Lid: 40271
Lid: 12716 StoreEc: 0xA8C
Lid: 20794
Lid: 28474 StoreEc: 0xA8C
Lid: 22330 dwParam: 0x0 Msg: 14.03.0301.000:ITC-EX2010-01
Lid: 1750 ---- Remote Context End ----
Lid: 50288
Lid: 23354 StoreEc: 0xA8C
Lid: 25913
Lid: 21817 ROP Failure: 0xA8C
Lid: 26297
Lid: 16585 StoreEc: 0xA8C
Lid: 32441
Lid: 1706 StoreEc: 0xA8C
Lid: 24761
Lid: 20665 StoreEc: 0xA8C
Lid: 25785
Lid: 29881 StoreEc: 0xA8C
事件 Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MSExchange Mailbox Replication" />
<EventID Qualifiers="32772">1006</EventID>
<Level>3</Level>
<Task>1</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-08-20T09:29:30.000000000Z" />
<EventRecordID>19271399</EventRecordID>
<Channel>Application</Channel>
<Computer>ITC-EX2010-02.itc.inventec</Computer>
<Security />
</System>
<EventData>
<Data>ITC-PRES-FG01</Data>
<Data>MapiExceptionMaxThreadsPerMdbExceeded: Unable to open message store. (hr=0x80004005, ec=2700)
Diagnostic context:
......
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=232]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=226][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=232]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=226][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=232]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=226][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=232]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=226][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 55847 EMSMDBPOOL.EcPoolSessionDoRpc called [length=232]
Lid: 43559 EMSMDBPOOL.EcPoolSessionDoRpc returned [ec=0xA8C][length=226][latency=0]
Lid: 32881 StoreEc: 0xA8C
Lid: 47388
Lid: 50035
Lid: 64625 StoreEc: 0xA8C
Lid: 50128
Lid: 1494 ---- Remote Context Beg ----
Lid: 26426 ROP: ropLogon [254]
Lid: 52223 dwParam: 0x33
Lid: 60415 dwParam: 0x32
Lid: 46079 StoreEc: 0xA8C
Lid: 40271
Lid: 12716 StoreEc: 0xA8C
Lid: 20794
Lid: 28474 StoreEc: 0xA8C
Lid: 22330 dwParam: 0x0 Msg: 14.03.0301.000:ITC-EX2010-01
Lid: 1750 ---- Remote Context End ----
Lid: 50288
Lid: 23354 StoreEc: 0xA8C
Lid: 25913
Lid: 21817 ROP Failure: 0xA8C
Lid: 26297
Lid: 16585 StoreEc: 0xA8C
Lid: 32441
Lid: 1706 StoreEc: 0xA8C
Lid: 24761
Lid: 20665 StoreEc: 0xA8C
Lid: 25785
Lid: 29881 StoreEc: 0xA8C </Data>
</EventData>
</Event>